Entries by Lorna Young

Diagnostic Imaging Customer Experience: Five Keys to Success

IMV just completed its second year of asking radiologists, technicians, administrators, and others involved in the use and purchasing of diagnostic imaging equipment and have published the results in Benchmarking For 2020 Diagnostic Imaging Equipment Customer Experience. We’ve studied 12 different manufacturers to better understand how they are delivering on their customer experience, and what […]

PET/CT drives PET scan volume to new heights

Procedure volume in the PET market hit the highest level ever in the U.S. in 2018, with adoption of PET/CT scanners mainly responsible for driving growth. The market could have grown even faster, were it not for a number of government policies over the last few years that have acted to slow down growth. An […]