Who’s Servicing Your PET Systems? New Data Reveals OEMs Still Dominate, but In-House and ISO Support Varies by Site Type

Service support decisions can significantly impact the performance, uptime, and total cost of ownership of PET systems. According to IMV’s newly released 2025 PET Market Summary Report, original equipment manufacturers (OEMs) continue to dominate the service landscape in 2024, supporting 75% of systems nationwide. However, a deeper look at facility-level data reveals meaningful variation in service strategies—especially among large hospitals and independent PET sites. Understanding these trends is essential for imaging leaders evaluating service options and contract models for their post-warranty systems.