IMV’s 2021 Customer Experience and Service Performance Perspectives Report provides insight into the diagnostic imaging customer’s experience and needs for servicing their diagnostic imaging equipment for ten imaging modalities. Key indicators are reviewed which cover the imaging customer experience as well as service performance criteria. Respondent perspectives on how well the major imaging OEMs and […]
Even before the COVID-19 pandemic, U.S. hospitals have been closely scrutinizing their capital and operating costs for imaging equipment. With continued pressure on their revenue sources, coverage for equipment maintenance, repair, and value-added services continue to be critical considerations in such budgetary decisions. As their use and deployment of imaging equipment continues to grow, hospitals […]
Learn the size of the imaging equipment service market in US hospitals. Research with 300+ Radiology Administrators and Biomedical Engineering Managers was conducted to explore the market for service contracts in U.S. hospitals for 9 diagnostic imaging modalities. Report has estimates for service market share by vendor for each modality. Modalities include CT, MRI, general X-ray, angiography, RF, ultrasound, SPECT, PET/CT and mammography.
IMV Medical Information Division, part of Science and Medicine Group, is a marketing research and consulting firm founded in 1977, specializing in medical imaging and other advanced healthcare technology markets. IMV’s market research services, in combination with its databases of U.S. imaging sites with selected modalities, provide clients valuable assistance in strategic planning, customer satisfaction, product development and sales initiatives.
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