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The ServiceTrak Imaging report starts with an overview of customer satisfaction between the major manufacturers in the industry. This is followed by individual company analyses, where each manufacturer’s ratings and rankings on over 37 different attributes are trended over the last five semi-annual periods. All ratings for ServiceTrak are collected through personal telephone interviews with […]July 9, 2024 | IMV Publishing
The ServiceTrak Imaging report starts with an overview of customer satisfaction between the major manufacturers in the industry. This is followed by individual company analyses, where each manufacturer’s ratings and rankings on over 37 different attributes are trended over the last five semi-annual periods. All ratings for ServiceTrak are collected through personal telephone interviews with […]November 2021 | IMV Publishing
$11,900.00The 2020 ServiceTrak Urinalysis Analyzers report summarizes the results of IMV’s survey of clinical laboratory professionals that perform clinical diagnostic testing using automated urinalysis analyzers. The survey results from interviews with 267 unique clinical diagnostic sites representing 328 analyzers. This report starts with an overview of customer satisfaction between the major manufacturers in the industry. […]June 2020 | IMV Publishing
$11,900.00The 2020 ServiceTrak Clinical Blood Culture Systems report summarizes the results of IMV’s survey of clinical laboratory professionals that perform clinical diagnostic testing using blood culture systems. The survey results from interviews with 351unique clinical diagnostic sites representing 383 systems. This report starts with an overview of customer satisfaction between the major manufacturers in the […]June 2020 | IMV Publishing
$11,900.00The 2020 ServiceTrak Clinical ID/AST Systems Analyzers report summarizes the results of IMV’s survey of clinical laboratory professionals that perform clinical diagnostic testing using ID/AST systems. The survey results from interviews with 413 unique clinical diagnostic sites representing 458 systems. This report starts with an overview of customer satisfaction between the major manufacturers in the […]June 2020 | IMV Publishing
$11,900.00The 2020 ServiceTrak Clinical Coagulation Analyzers report summarizes the results of IMV’s survey of clinical laboratory professionals that perform clinical diagnostic testing using coagulation analyzers. The survey results from interviews with 670 unique clinical diagnostic sites representing 793 unique analyzers. This report starts with an overview of customer satisfaction between the major manufacturers in the […]May 2020 | IMV Publishing
$11,900.00The 2020 ServiceTrak Clinical Hematology Analyzers report summarizes the results of IMV’s survey of clinical laboratory professionals that perform clinical diagnostic testing using hematology analyzers. The survey results from interviews with 612 unique clinical diagnostic sites representing 752 analyzers. This report starts with an overview of customer satisfaction between the major manufacturers in the industry. […]May 2020 | IMV Publishing
Data Formats: Tableau Reader files (download of Tableau Reader is free) Excel files with blinded dataApril 2020 | IMV Publishing
$11,900.00The 2020 ServiceTrak Clinical Immunoassay Analyzers report summarizes the results of IMV’s survey of clinical laboratory professionals that perform clinical diagnostic testing using immunoassay analyzers. The survey results from interviews with 1,027 unique clinical diagnostic sites representing 1,360 analyzers. This report starts with an overview of customer satisfaction between the major manufacturers in the industry. […]April 2020 | IMV Publishing
$11,900.00The 2020 ServiceTrak Clinical Molecular Diagnostic Systems report summarizes the results of IMV’s survey of clinical laboratory professionals that perform clinical diagnostic testing using molecular diagnostic systems. The survey results from interviews with 284 unique clinical diagnostic sites representing 474 systems. This report starts with an overview of customer satisfaction between the major manufacturers in […]April 2020 | IMV Publishing
